Frequently Asked Questions
Key questions with concise answers for you
Fill in the registration form, we will contact you within 24 hours and arrange your FREE trial session according to your available times. You and the teacher will define your objectives and suggest a program to meet your goals.
A personal computer/laptop, a stable internet connection, and a headset with microphone. A webcam is optional but recommended.
We usually appoint the most suitable teacher for you. If you wish a particular teacher, we'll do our best to arrange your course with them according to your schedule.
If you want to cancel or reschedule, inform us via WhatsApp at least 2 hours before the lesson. Less than 2 hours notice results in a Late Cancellation and the class cannot be rescheduled.
Definitely yes! The teacher will help you achieve your objectives even starting from scratch. We welcome all levels and all ages.
Yes! We offer classes for children. We recommend starting at age 6, but if the child is aware and able to understand, we can start at age 5.
Within the first week, if you decide not to continue, you will be refunded 100% of what you've paid. After the first week, you will be refunded the cost of the remaining lessons.
We accept PayPal, Visa Card, MasterCard, Western Union, and direct bank transfer. Contact us via WhatsApp for payment details.
